Blog
Sourced analysis on collections performance, delinquency trends and outsourced operations — grounded in federal consumer-credit data, with every figure cited and dated.
Latest
New York Fed surveys put the odds of missing a debt payment at 12.2% in September 2026; 6.7% of auto loan applicants reported a rejection in June 2026.
Oct 10, 2026 · 12 min read · TEKS Solutions
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Oct 10, 2026 · 11 min read
The FCC adopted changes to its TCPA consent revocation rule on September 30, 2026: what is in force, waived and pending for a lender's calls and texts.
Oct 2, 2026 · 11 min read
BLS data shows motor vehicle insurance prices 5.1% lower than a year ago but about 50% above 2021. What that means for an auto lender's insurance tracking.
Oct 2, 2026 · 11 min read
A stage-by-stage map of the auto loan collection process, from pre-due reminders to charge-off: the contact work, the records and who decides at each point.
Oct 2, 2026 · 11 min read
FDIC, NCUA and Federal Reserve data for Q2 2026 put bank and credit union auto loans side by side: what each rate measures and how to compare your own book.
Oct 2, 2026 · 11 min read
What a dealership BDC does, what an outsourced BDC adds, where it stops, and the FTC and FCC calling rules that follow every call and text.
Oct 2, 2026 · 12 min read
How the SCRA touches an auto portfolio: the court-order rule for repossession, the 6 percent cap, lease termination, and the floor controls behind each.
Sep 17, 2026 · 13 min read
New York Fed data puts 5.49% of U.S. auto loan balances 90+ days delinquent in Q2 2026. What the numbers mean for collections staffing, cost and compliance.
Sep 17, 2026 · 11 min read
BLS May 2025 wages and the new 2025-35 projections for the seven roles that staff a lender's back office, and what they mean for hiring, capacity and cost.
Sep 17, 2026 · 12 min read
The CFPB logged about 28,500 vehicle loan or lease complaints in 2025, repossession leading. What the themes say about servicing capacity and documentation.
Sep 17, 2026 · 10 min read
The limited-content message, the email and text rules, and the opt-out — the parts of Regulation F that decide what your servicing team may leave or send.
Sep 17, 2026 · 11 min read
The CFPB's LEP statement and Regulation F's Spanish provisions set out what a lender that sells in Spanish should be able to show about how it services.
Sep 17, 2026 · 12 min read
Attempts to collect a debt the consumer says is not owed has been the top complaint since 2013. It is a data problem, and Regulation F limits how you fix it.
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